Distance Selling Contract

1. PARTIES

1.1. SELLER (INTERMEDIARY SERVICE PROVIDER):

Title: Sade Taşımacılık Sanayi Turizm ve Ticaret Ltd. Şti. (hereinafter referred to as "SADETATİL")

Address: Kalkan Mah. Hasan Altan Cad. No:59 Kaş / Antalya

Phone: +90 (242) 606 10 06

E-mail: booking@unlimited-holidays.com

TÜRSAB License No: 6865 (Unlimited Travel)

1.2. BUYER (CUSTOMER): The person who makes the reservation via the website, completes the payment, and whose personal information is included in the reservation form.

2. SUBJECT OF THE AGREEMENT

2.1. The BUYER acknowledges that, pursuant to Article 15/1-g of the Distance Contracts Regulation, there is no right of withdrawal for accommodation services to be performed on a specific date. The BUYER has clearly seen and electronically approved the absence of the right of withdrawal before confirming the reservation.

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation regarding the sale and performance of the accommodation/villa rental service ordered electronically by the BUYER through SADETATİL’s website www.sadetatil.com.

3. PERFORMANCE OF THE SERVICE AND RESPONSIBILITIES

3.1. Intermediary Status: SADETATİL acts as an intermediary service provider and accepts that the listed information is obtained from the property owner. SADETATİL is obliged to reasonably check the information provided to it and to correct any that is clearly misleading. The BUYER accepts that the information in the listings is provided by the property owner and that SADETATİL provides intermediary services within this scope.

SADETATİL shall be liable, in proportion to its fault, only if it knew or should have reasonably known about incorrect, incomplete, or false information provided by the property owner and failed to take necessary measures.

SADETATİL is obliged to take reasonable steps to verify the accuracy of the information provided by the property owner; if damages arise directly from the property owner’s fault, the company bears limited liability only within the scope of intermediary services. The company reserves the right to document regular inspection and maintenance processes with property owners, and the BUYER agrees not to hinder such inspections.

3.2. Substitute Service: In cases of force majeure or serious defects arising from the property, SADETATİL may offer the BUYER an equivalent alternative. If not accepted, the amount paid shall be refunded, and SADETATİL shall not be liable for any further compensation. The company shall not be liable for direct damages suffered by the BUYER in cases not arising from force majeure or property defects; liability for indirect damages is excluded to the extent permitted by applicable law. SADETATİL’s liability is limited to cases of intent and gross negligence. This limitation is valid to the extent permitted by applicable law and does not eliminate mandatory obligations arising from consumer legislation. Relevant legal provisions regarding direct damages suffered by the consumer are reserved.

3.3. Capacity and Use: If the specified person capacity is exceeded or illegal activities are carried out in the property, the agreement shall be terminated without compensation and eviction will be requested. In this case, the BUYER shall not claim any compensation from SADETATİL. The BUYER agrees to compensate any additional damages arising from exceeding the capacity or engaging in illegal activities. No refund will be made in such cases.

3.4. The reservation becomes final upon completion of payment and confirmation by SADETATİL in written or electronic form.

3.5. In case the accommodation service is defective, the BUYER may exercise the right to request re-performance, price reduction, or termination of the contract in accordance with applicable legislation.

4. CANCELLATION AND REFUND TERMS

4.1. Cancellation and refund conditions may vary depending on the reservation date. All cancellation, refund, and modification transactions under this agreement shall be carried out in accordance with the current provisions stated on the Cancellation and Refund Policy page (https://www.unlimited-holidays.com/cancellation-and-refund-policy), which is an integral part of this agreement.

4.2. The BUYER accepts that they have read and approved the cancellation stages, deduction rates, and notification procedures stated on the relevant page upon confirming the reservation.

a. For deposit and additional costs:

The deposit paid during reservation is included in the total travel cost and is calculated according to the deduction rates specified above in case of cancellation. The difference between the paid deposit and additional costs, if any, shall be refunded or completed.

b. For force majeure procedure:

In case of force majeure, the BUYER accepts that the refund will be made in accordance with SADETATİL’s instructions. The refund will be completed within a maximum of 14 business days from the date the cancellation request is recorded by the company.

4.3. Cancellation notifications must be submitted in writing to booking@unlimited-holidays.com in accordance with the specified procedure. Cancellations made via phone are not considered valid.

4.4. The BUYER accepts that the cancellation becomes valid when notified in writing. The company is not responsible for banking or transaction costs related to cancellations.

4.5. Cancellation Conditions: The following cancellation and refund conditions shall apply together with the Cancellation and Refund Policy on the website.

a) If cancelled 30 days or more before the start date: The consumer is obliged to pay 35% of the total travel cost.

If the paid deposit exceeds 35%, the difference is refunded.
If it is less, the difference must be completed by the consumer.

b) If cancelled 8–29 days before: 50% of the total amount is charged.

c) If cancelled 0–7 days before or in case of no-show: 100% is charged and no refund is made.

d) Cancellation requests must be made via email, and the company’s record date is taken as basis.

e) Refunds are made within 14 business days.

f) In case of force majeure, legal provisions apply.

5. DAMAGE DEPOSIT AND SECURITY

5.1. A damage deposit is collected in cash at check-in and refunded if no damage is detected. The refund is made within 3 business days.

5.2. A detailed inspection is carried out before refund. Damages are deducted, and any excess must be paid by the BUYER.

5.3. Use of pool, garden, and equipment is at the BUYER’s responsibility. Children must not use the pool without supervision. SADETATİL or the property owner is not responsible in cases where there is no fault. However, liability remains in case of lack of safety standards or gross negligence.

5.4. The property owner is responsible for ensuring safety standards.

5.5. Check-in / Check-out:
Check-in: 16:00
Check-out: 10:00
Additional fees may apply if not followed.

6. FORCE MAJEURE

In cases such as natural disasters, war, pandemics, or legal restrictions, Article 136 of the Turkish Code of Obligations applies. SADETATİL is only responsible for refunding the paid amount.

7. PERSONAL DATA PROTECTION

Personal data is processed in accordance with KVKK. The BUYER consents to data processing for reservation, service, and legal obligations.

8. JURISDICTION AND EFFECTIVENESS

Consumer Arbitration Committees and Antalya (Kaş) Consumer Courts are authorized. The BUYER accepts all terms electronically.

9. EVIDENCE AGREEMENT

The parties agree that electronic records, system logs, and emails of SADETATİL shall be considered as evidence in accordance with the Code of Civil Procedure.

10. GENERAL PROVISIONS

This agreement does not eliminate mandatory consumer rights under Law No. 6502.